Privacy Policy
Effective Date: July 8, 2025
It is RICARDO CASTRELLON MD P.A.’s (“we,” “us,” or “our”) policy to respect your privacy regarding any information we may collect while operating our website. By visiting our website and services, you agree to the terms of this Privacy Policy and our Terms and Conditions.
Information We Collect
We collect personal and non-personal information from you through our website, mobile site, social media pages, and other digital channels:
Information You Provide
- Name, address, phone number, and email address
- Payment details (processed securely by third-party vendors)
- Purchase history and preferences
- Information shared in customer service requests, surveys, or reviews
Information We Collect Automatically
- Browser type, IP address, device type
- Pages visited and navigation behavior
- Location data (generalized by IP)
- Cookies, beacons, and similar technologies to personalize content and improve performance
You can adjust your cookie preferences through your browser settings.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer service and support
- Send transactional emails and order confirmations
- Offer promotions or updates if you opt in (this does not include sharing of opt-in data with third parties for marketing purposes)
- Improve our site, services, and product offerings
- Detect and prevent fraud or abuse
- Customize your shopping experience
Information Sharing
We may share your information as follows:
With Service Providers and Contractors
- Payment processing
- Order Fulfillment
- Analytics
- Website hosting and security
These parties are only given access to the information necessary for their services and are contractually obligated to protect your data.
In Legal or Emergency Situations
We may disclose your information to law enforcement or government authorities if required by law or if necessary to protect our rights, users, or the public.
In a Business Transfer
If RICARDO CASTRELLON MD P.A. is sold or merges with another company, your information may be transferred as part of the transaction.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
You have the right to:
- Access or update your personal information
- Opt out of marketing communications at any time
- Opt out of SMS communications by texting ‘STOP’ to (786) 928-0174
- Disable cookies through browser settings
- Request deletion of your personal information where legally permitted
To make any requests regarding your data, please contact us using the information at the bottom of this Policy.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
Security of Your Information
We implement reasonable physical, electronic, and procedural safeguards to protect your data. However, no method of transmission over the internet is 100% secure. Use of this website is at your own risk.
Third-Party Analytics and Advertising
We use third-party analytics and ad services to help understand user behavior and deliver relevant ads. These services may use cookies or other technologies to collect non-identifying information. We do not share personal data for promotional purposes. You may adjust your browser or device settings to limit tracking.
Privacy Policy Changes
RICARDO CASTRELLON MD P.A., in its sole discretion, may change its privacy policy from time to time. We encourage you to check this page for any changes to our policy. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.
Contact Information
If you have any questions about this Privacy Policy, please contact:
Email: hello@drcastrellon.com
Phone: (786) 928-0174
Address: 7500 SW 8th Street Suite 301 Miami FL 33144
